Frequently Asked Questions
Everything you need to know about your Diabexy shopping experience.
How long does shipping typically take?
We process orders within 1-2 business days. Standard shipping usually takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Are your fabrics sustainably sourced?
At Diabexy, we prioritize quality and ethics. Over 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 60 minutes of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.